{"id":6166,"date":"2023-12-04T13:06:22","date_gmt":"2023-12-04T18:06:22","guid":{"rendered":"https:\/\/www.citationcanada.com\/?post_type=glossary&#038;p=6166"},"modified":"2024-07-05T14:09:18","modified_gmt":"2024-07-05T14:09:18","slug":"reference-letters","status":"publish","type":"glossary","link":"https:\/\/www.citationcanada.com\/fr\/glossary\/recruitment-and-hiring\/reference-letters\/","title":{"rendered":"Reference letter"},"content":{"rendered":"<section class=\"block block--glossary-banner mt-0\">\n  <div class=\"block__inner pt-40 pt-lg-60 pb-40 pb-lg-60 bg-color-black bg-swirls-none fg-color-white border-radius-bottom-left-default border-radius-bottom-right-default\">\n        <div class=\"container\">\n              <div class=\"row flex-center flex-lg-between flex-middle text-center text-lg-left mt-lg-20\">\n  <div class=\"col-lg-6 order-2 order-lg-1 mt-30 mt-lg-0\">\n          \n              <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/\" class=\"fg-color-white fg-color-pink-hover font-weight-semibold text-transform-uppercase text-decoration-none\">\n      \n      <span class=\"\">\n        HR Glossary\n      <\/span>\n\n              <\/a>\n                        <span class=\"font-weight-semibold mx-10\">\/<\/span>\n      \n              <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/recruitment-and-hiring\/\" class=\"fg-color-white fg-color-pink-hover font-weight-semibold text-transform-uppercase text-decoration-none\">\n      \n      <span class=\"\">\n        Recruitment and Hiring\n      <\/span>\n\n              <\/a>\n                        <span class=\"font-weight-semibold mx-10\">\/<\/span>\n      \n              <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/recruitment-and-hiring\/reference-letters\/\" class=\"fg-color-white fg-color-pink-hover font-weight-semibold text-transform-uppercase text-decoration-none\">\n      \n      <span class=\"\">\n        Reference letter\n      <\/span>\n\n              <\/a>\n            <\/div>\n  <\/div>\n<div class=\"row mt-40 mt-lg-75\">\n  \n\n  <div class=\"col text-center text-lg-left\">\n    <h1 class=\"font-size-40 font-size-lg-70 mt-0 mb-5\">\n      Reference letter\n    <\/h1>\n\n      <\/div>\n<\/div>\n          <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"block block--content\">\n  <div class=\"block__inner pt-40 pt-lg-60 pb-30 pb-lg-40 bg-color-grey bg-swirls-none fg-color-black\">\n        <div class=\"container\">\n      <div class=\"row\">\n        <div class=\"col\">\n          <p><!-- wp:heading --><\/p>\n<h2 id=\"h-nbsp-what-is-a-reference-letter\" class=\"wp-block-heading\">What is a reference letter?<\/h2>\n<p><!-- \/wp:heading --> <!-- wp:paragraph --><\/p>\n<p>A reference letter (also known as a letter of reference or letter of recommendation) confirms a previous or current employee\u2019s employment (including dates) at the organization, their role, their responsibilities, what they accomplished, and whether the sender would recommend them for employment.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:heading --><\/p>\n<h2 id=\"h-who-should-provide-a-reference-letter-nbsp\" class=\"wp-block-heading\"><strong>Who should provide a reference letter?<\/strong><\/h2>\n<p><!-- \/wp:heading --> <!-- wp:paragraph --><\/p>\n<p>Professional reference letters are generally provided by an employee\u2019s current or former supervisor. Although a reference letter may be provided by a human resources representative or a peer, most employers prefer and sometimes require references to be from a candidate\u2019s former or current direct supervisor, or a higher-level manager at the organization.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:heading --><\/p>\n<h2 id=\"h-what-should-a-reference-letter-include-nbsp\" class=\"wp-block-heading\"><strong>What should a reference letter include?<\/strong><\/h2>\n<p><!-- \/wp:heading --> <!-- wp:paragraph --><\/p>\n<p>A reference letter should include a few key things, such as the employee\u2019s full name, their title, and their dates of employment. Give a brief description of what your organization does and what the employee is or was responsible for in their role, and don\u2019t forget to recommend the employee. You can include any special achievements the employee had during their tenure, or keep it brief, using a standard template. Close the letter by including your name, title, and contact information.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>As an Citation Canada, formerly HRdownloads&rsquo;, member, you can download a free reference letter template from our library.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:heading --><\/p>\n<h2 id=\"h-should-i-ask-a-candidate-to-provide-a-reference-letter-in-the-hiring-process-nbsp\" class=\"wp-block-heading\"><strong>Should I ask a candidate to provide a reference letter in the hiring process?<\/strong><\/h2>\n<p><!-- \/wp:heading --> <!-- wp:paragraph --><\/p>\n<p>If you\u2019re currently in the recruitment process, you might be wondering whether you should request a reference letter from your top candidates. Reviewing reference letters can be a quick and efficient way to gather additional details about a candidate. These details may help you make the final decision about which of your preferred candidates you want to hire. However, you might want to consider whether you need a letter at all. Sometimes, a quick phone call with a candidate\u2019s reference provides the answers you\u2019re looking for and allows for follow-up questions in case anything is unclear. We recommend thinking about what information you\u2019re hoping to learn from a reference and then considering what the best method is to collect this information.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Check out our blog,\u00a0<a href=\"\/blog\/article\/recruitment-strategies-to-hire-effectively\/\">Recruitment Strategies to Hire Effectively<\/a>, for more expert tips and best practices.<\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"block block--glossary position-relative z-5 overlap-below-65px\">\n  <div class=\"block__inner pt-30 pt-lg-40 pb-40 pb-lg-60 bg-color-grey bg-swirls-none fg-color-black border-radius-bottom-left-default border-radius-bottom-right-default\">\n        <div class=\"container\">\n      <div class=\"row\">\n        <div class=\"col\">\n                      <h3 class=\"text-center mb-30\">\n              Explore Other Topics\n            <\/h3>\n                  <\/div>\n      <\/div>\n      <div class=\"row flex-center\">\n        <div class=\"col-lg-11\">\n          <div class=\"d-flex flex-wrap flex-center flex-middle gx-12 gy-14 px-lg-21\">\n                          <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/compensation-and-payroll\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"27\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Icon.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  Compensation and Payroll\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/end-of-employment\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"30\" height=\"26\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Folder-with-user-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  End of Employment\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/health-and-safety\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"27\" height=\"28\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Health-shield-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  Health and Safety\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/hr-policies\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"27\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Policy-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  HR Policies\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/legislative-compliance\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"26\" height=\"26\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Gavel-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  Legislative Compliance\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/performance-and-people-management\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"34\" height=\"27\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/People-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  Performance and People Management\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/recruitment-and-hiring\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"29\" height=\"27\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Briefcase-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  Recruitment and Hiring\n                <\/span>\n              <\/a>\n                      <\/div>\n        <\/div>\n      <\/div>\n\n      \n      \n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"block block--testimonials-banner\">\n  <div class=\"block__inner pt-40 pt-lg-60 pb-40 pb-lg-60 bg-color-white bg-swirls-none fg-color-black\">\n        <div class=\"container\">\n      <div class=\"row\">\n        <div class=\"col-12 col-lg-6\">\n          <div class=\"hero-text mt-36 font-size-25 letter-spacing-body remove-end-margins\">\n            <h3>Technology that\u2019s loved by<br \/>\n<span class=\"fg-color-gradient\">500,000 humans<\/span><\/h3>\n\n          <\/div>\n          <div class=\"mt-35\">\n            <div class=\"ratings-reviews row gutter-x-25\">\n          <div class=\"col-auto mb-20\">\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"174.41\" height=\"59.84\" viewBox=\"0 0 222.31 76.27\">\n  <defs>\n    <clipPath id=\"google-rating-1\">\n      <rect x=\"54.73\" y=\".74\" width=\"30.4\" height=\"32.13\" style=\"fill:none;stroke-width:0px\"\/>\n    <\/clipPath>\n    <clipPath id=\"google-rating-2\">\n      <rect x=\"87.14\" y=\".74\" width=\"30.4\" height=\"32.13\" style=\"fill:none;stroke-width:0px\"\/>\n    <\/clipPath>\n    <clipPath id=\"google-rating-3\">\n      <rect x=\"119.56\" y=\".74\" width=\"30.4\" height=\"32.13\" style=\"fill:none;stroke-width:0px\"\/>\n    <\/clipPath>\n    <clipPath id=\"google-rating-4\">\n      <rect x=\"151.98\" y=\".74\" width=\"21.28\" height=\"32.13\" style=\"fill:none;stroke-width:0px\"\/>\n    <\/clipPath>\n    <clipPath id=\"google-rating-5\">\n      <rect x=\"184.4\" y=\".74\" width=\"0\" height=\"32.13\" 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3.88-4.35Z\"\/>\n<\/svg>\n\n      <\/div>\n          <div class=\"col-auto mb-20\">\n        \n      <\/div>\n      <\/div>\n          <\/div>\n        <\/div>\n        <div class=\"col-12 col-lg-6\">\n                      <div class=\"testimonial-slider carousel carousel--fade\">\n              <div class=\"carousel__track\" data-glide-el=\"track\">\n                <ul class=\"carousel__slides\">\n                                      <li class=\"carousel__slide\">\n                      <div class=\"testimonial-slider__slide testimonial-slider__slide--content\">\n                        <div class=\"pb-30 pr-30\">\n  <div class=\"position-relative border-radius-35px bg-color-white fg-color-black box-shadow-solid-pink pt-30 pb-15 px-45 m-9\">\n    <blockquote class=\"quote-opening-mark font-size-20 font-weight-semibold m-0\">\n      <h3>The quality and timely service and support received from Citation Canada was superior to many service providers I have used in the past.<\/h3>\n\n              <cite class=\"fg-color-pink font-weight-regular font-style-normal\">\n          Bruce Baker, MA. CP., HR Director<br \/>\r\nWajax Equipment\n        <\/cite>\n          <\/blockquote>\n          <div class=\"position-absolute d-flex flex-center flex-middle bottom-0 right-0 translate-middle-negative w-110px h-110px bg-color-white border-solid border-color-pink border-width-2px border-radius-full\">\n        <div class=\"d-flex flex-center flex-middle w-65 h-65\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"210\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-300x210.png\" class=\"attachment-medium size-medium\" alt=\"Wajax logo\" srcset=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-300x210.png 300w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-768x538.png 768w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-80x56.png 80w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-150x105.png 150w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-192x134.png 192w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-450x315.png 450w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-767x537.png 767w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo.png 1000w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/div>\n\n                      <\/div>\n                    <\/li>\n                                      <li class=\"carousel__slide\">\n                      <div class=\"testimonial-slider__slide testimonial-slider__slide--content\">\n                        <div class=\"pb-30 pr-30\">\n  <div class=\"position-relative border-radius-35px bg-color-white fg-color-black box-shadow-solid-pink pt-30 pb-15 px-45 m-9\">\n    <blockquote class=\"quote-opening-mark font-size-20 font-weight-semibold m-0\">\n      <h3>Citation Canada has provided our company with a one stop shop for all our HR requirements.<\/h3>\n<p>We enjoy the ease of their training modules, documents, manuals and their knowledgeable advisor support.<\/p>\n\n              <cite class=\"fg-color-pink font-weight-regular font-style-normal\">\n          Ed Legg, Operations<br \/>\r\nBritespan Building Systems of Ontario\n        <\/cite>\n          <\/blockquote>\n          <div class=\"position-absolute d-flex flex-center flex-middle bottom-0 right-0 translate-middle-negative w-110px h-110px bg-color-white border-solid border-color-pink border-width-2px border-radius-full\">\n        <div class=\"d-flex flex-center flex-middle w-65 h-65\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"86\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2023\/02\/07204209\/testimonial_slider_logo_britespan-1.png\" class=\"attachment-medium size-medium\" alt=\"Britespan Building Systems Inc\" \/>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/div>\n\n                      <\/div>\n                    <\/li>\n                                      <li class=\"carousel__slide\">\n                      <div class=\"testimonial-slider__slide testimonial-slider__slide--content\">\n                        <div class=\"pb-30 pr-30\">\n  <div class=\"position-relative border-radius-35px bg-color-white fg-color-black box-shadow-solid-pink pt-30 pb-15 px-45 m-9\">\n    <blockquote class=\"quote-opening-mark font-size-20 font-weight-semibold m-0\">\n      <h3>The service, support, available information and documents are exceptional.<\/h3>\n<p>A definite asset to any company or organization.<\/p>\n\n              <cite class=\"fg-color-pink font-weight-regular font-style-normal\">\n          Tammy Hehn, Director of Care<br \/>\r\nAccess Healthcare Services Inc.\n        <\/cite>\n          <\/blockquote>\n          <div class=\"position-absolute d-flex flex-center flex-middle bottom-0 right-0 translate-middle-negative w-110px h-110px bg-color-white border-solid border-color-pink border-width-2px border-radius-full\">\n        <div class=\"d-flex flex-center flex-middle w-65 h-65\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"123\" height=\"123\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2023\/02\/07204209\/testimonial_slider_logo_access_health.png\" class=\"attachment-medium size-medium\" alt=\"Access Healthcare Services Inc. Logo\" \/>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/div>\n\n                      <\/div>\n                    <\/li>\n                                      <li class=\"carousel__slide\">\n                      <div class=\"testimonial-slider__slide testimonial-slider__slide--content\">\n                        <div class=\"pb-30 pr-30\">\n  <div class=\"position-relative border-radius-35px bg-color-white fg-color-black box-shadow-solid-pink pt-30 pb-15 px-45 m-9\">\n    <blockquote class=\"quote-opening-mark font-size-20 font-weight-semibold m-0\">\n      <p>I have recommended Citation Canada to multiple colleagues at start-ups and larger organizations who don\u2019t have the infrastructure built or are looking for simpler HR solutions.<\/p>\n\n              <cite class=\"fg-color-pink font-weight-regular font-style-normal\">\n          Diane Slater, Corporate VP of HR<br \/>\r\nSt. Joseph\u2019s Communications\n        <\/cite>\n          <\/blockquote>\n          <div class=\"position-absolute d-flex flex-center flex-middle bottom-0 right-0 translate-middle-negative w-110px h-110px bg-color-white border-solid border-color-pink border-width-2px border-radius-full\">\n        <div class=\"d-flex flex-center flex-middle w-65 h-65\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2022\/11\/07204338\/testimonial_slider_logo_saint_joseph-1.svg\" class=\"attachment-medium size-medium\" alt=\"SJC Logo\" \/>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/div>\n\n                      <\/div>\n                    <\/li>\n                                  <\/ul>\n                                  <div class=\"carousel__arrows\" data-glide-el=\"controls\">\n                    <button class=\"carousel__arrow carousel__arrow--left\" data-glide-dir=\"&lt;\"><span class=\"visually-hidden\">Previous<\/span><\/button>\n                    <button class=\"carousel__arrow carousel__arrow--right\" data-glide-dir=\"&gt;\"><span class=\"visually-hidden\">Next<\/span><\/button>\n                  <\/div>\n                                              <\/div>\n            <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"parent":0,"template":"","topics":[44],"acf":[],"_links":{"self":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/glossary\/6166"}],"collection":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/types\/glossary"}],"version-history":[{"count":11,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/glossary\/6166\/revisions"}],"predecessor-version":[{"id":9733,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/glossary\/6166\/revisions\/9733"}],"wp:attachment":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/media?parent=6166"}],"wp:term":[{"taxonomy":"topics","embeddable":true,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/topics?post=6166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}