{"id":6399,"date":"2023-12-15T12:25:53","date_gmt":"2023-12-15T17:25:53","guid":{"rendered":"https:\/\/www.citationcanada.com\/?post_type=glossary&#038;p=6399"},"modified":"2026-10-08T15:35:04","modified_gmt":"2026-10-08T15:35:04","slug":"performance-reviews","status":"publish","type":"glossary","link":"https:\/\/www.citationcanada.com\/fr\/glossary\/performance-and-people-management\/performance-reviews\/","title":{"rendered":"Performance reviews"},"content":{"rendered":"<section class=\"block block--glossary-banner mt-0\">\n  <div class=\"block__inner pt-40 pt-lg-60 pb-40 pb-lg-60 bg-color-black bg-swirls-none fg-color-white border-radius-bottom-left-default border-radius-bottom-right-default\">\n        <div class=\"container\">\n              <div class=\"row flex-center flex-lg-between flex-middle text-center text-lg-left mt-lg-20\">\n  <div class=\"col-lg-6 order-2 order-lg-1 mt-30 mt-lg-0\">\n          \n              <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/\" class=\"fg-color-white fg-color-pink-hover font-weight-semibold text-transform-uppercase text-decoration-none\">\n      \n      <span class=\"\">\n        HR Glossary\n      <\/span>\n\n              <\/a>\n                        <span class=\"font-weight-semibold mx-10\">\/<\/span>\n      \n              <a href=\"https:\/\/www.citationcanada.com\/glossary\/topic\/performance-and-people-management\/\" class=\"fg-color-white fg-color-pink-hover font-weight-semibold text-transform-uppercase text-decoration-none\">\n      \n      <span class=\"\">\n        Performance and People Management\n      <\/span>\n\n              <\/a>\n                        <span class=\"font-weight-semibold mx-10\">\/<\/span>\n      \n              <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/performance-and-people-management\/performance-reviews\/\" class=\"fg-color-white fg-color-pink-hover font-weight-semibold text-transform-uppercase text-decoration-none\">\n      \n      <span class=\"\">\n        Performance reviews\n      <\/span>\n\n              <\/a>\n            <\/div>\n  <\/div>\n<div class=\"row mt-40 mt-lg-75\">\n  \n\n  <div class=\"col text-center text-lg-left\">\n    <h1 class=\"font-size-40 font-size-lg-70 mt-0 mb-5\">\n      Performance reviews\n    <\/h1>\n\n      <\/div>\n<\/div>\n          <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"block block--content\">\n  <div class=\"block__inner pt-40 pt-lg-60 pb-30 pb-lg-40 bg-color-grey bg-swirls-none fg-color-black\">\n        <div class=\"container\">\n      <div class=\"row\">\n        <div class=\"col\">\n          <p><!-- wp:paragraph --><\/p>\n<h2 class=\"wp-block-heading\"><!-- wp:heading --><\/h2>\n<h1><b>What is a performance review?<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">A <\/span><b>performance review<\/b><span style=\"font-weight: 400;\">, also known as a performance appraisal or performance evaluation, is a formal process to assess and discuss an employee&rsquo;s work performance over a specific period.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Performance reviews can be conducted annually or more frequently, such as quarterly or monthly, to provide employees with more timely feedback.<\/span><\/p>\n<h2><b>What is the purpose of a performance review?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The main purpose of a performance review is to provide structured feedback on an employee&rsquo;s performance based on established goals and objectives and discuss how they can continue to develop in their role. A performance review gives an employee and their manager an opportunity to discuss their achievements, progress, strengths, challenges, and areas for improvement. The review can also establish goals and expectations for the next review period.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A performance review can be used to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Review an employee&rsquo;s progress and achievements;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recognize strong performance and contributions;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Identify areas where improvement may be needed;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clarify job expectations and priorities;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set goals for the next review period;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Discuss professional development and training opportunities;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Identify challenges that may be affecting performance; and<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Let the employee discuss their own experience and concerns.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Performance reviews can also contribute to decisions about compensation, promotions, changes in responsibilities, or other employment matters, depending on the organization&rsquo;s approach.<\/span><\/p>\n<h2><b>What does a performance review include?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">There is no single format that every organization must use for a performance review. The structure varies depending on the organization, role, and purpose of the review.\u00a0 Performance reviews should be based on relevant, job-related criteria and conducted consistently.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A performance review commonly assesses:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The employee&rsquo;s progress against their goals and objectives;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The quality and quantity of their work;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Job-specific skills and competencies;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Communication and collaboration;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contributions to the team or organization;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Areas for improvement;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Professional development needs; and<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Goals and expectations for the next review period.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The employee should also have an opportunity to provide their own perspective on their performance. This can help identify differences between how an employee assesses their performance versus how their manager assesses it.<\/span><\/p>\n<h2><b>Who takes part in a performance review?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The employee and their direct supervisor or manager will usually be the primary participants in a performance review.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The manager provides feedback and assesses the employee&rsquo;s performance against the expectations and goals established for their role. The employee can also reflect on their own performance, discuss achievements and challenges, and provide feedback to their manager.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some organizations also use <\/span><b>360-degree feedback<\/b><span style=\"font-weight: 400;\"> as part of their performance review process. This approach gathers feedback from a wider group of people who work with the employee, such as colleagues, direct reports, customers, or other teams.<\/span><\/p>\n<h2><b>How often should performance reviews happen?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The frequency of performance reviews depends on the organization&rsquo;s approach and the needs of its employees.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An organization may conduct formal performance reviews annually, while others may conduct them quarterly or more frequently. Some employers combine a formal annual review with regular performance conversations throughout the year.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">More frequent discussions can give employees an opportunity to receive feedback and address issues before the next formal review. They can also allow goals to be updated when an employee&rsquo;s responsibilities or priorities change.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There is no single review schedule that is appropriate for every organization. The important consideration is that employees receive clear and meaningful feedback on their performance.<\/span><\/p>\n<h2><b>What happens after a performance review?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Performance discussions should not end after the completion of a performance review. The outcomes of the review can be used to establish clear expectations and goals for the next review period.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Depending on the review, this may include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Setting new or building upon existing performance goals;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Identifying training or development needs and opportunities;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Agreeing on areas for improvement;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adjusting responsibilities or priorities;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Establishing follow-up meetings or check-ins; and<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recognizing achievements or strong performance.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Goals should be clear and realistic, with employees understanding what is expected of them and how their progress will be assessed.<\/span><\/p>\n<h2><b>Resources:<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Performance Management Templates<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Performance Review Form<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Performance Management Training<\/span><\/li>\n<\/ul>\n<p><!-- \/wp:paragraph --><\/p>\n\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"block block--glossary position-relative z-5 overlap-below-65px\">\n  <div class=\"block__inner pt-30 pt-lg-40 pb-40 pb-lg-60 bg-color-grey bg-swirls-none fg-color-black border-radius-bottom-left-default border-radius-bottom-right-default\">\n        <div class=\"container\">\n      <div class=\"row\">\n        <div class=\"col\">\n                      <h3 class=\"text-center mb-30\">\n              Explore Other Topics\n            <\/h3>\n                  <\/div>\n      <\/div>\n      <div class=\"row flex-center\">\n        <div class=\"col-lg-11\">\n          <div class=\"d-flex flex-wrap flex-center flex-middle gx-12 gy-14 px-lg-21\">\n                          <a href=\"https:\/\/www.citationcanada.com\/glossary\/topic\/compensation-and-payroll\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img decoding=\"async\" width=\"38\" height=\"27\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Icon.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  Compensation and Payroll\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/glossary\/topic\/end-of-employment\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img decoding=\"async\" width=\"30\" height=\"26\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Folder-with-user-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  End of Employment\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/glossary\/topic\/health-and-safety\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img decoding=\"async\" width=\"27\" height=\"28\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Health-shield-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  Health and Safety\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/glossary\/topic\/hr-policies\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img decoding=\"async\" width=\"20\" height=\"27\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Policy-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  HR Policies\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/glossary\/topic\/legislative-compliance\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img decoding=\"async\" width=\"26\" height=\"26\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Gavel-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  Legislative Compliance\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/glossary\/topic\/performance-and-people-management\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img decoding=\"async\" width=\"34\" height=\"27\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/People-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  Performance and People Management\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/glossary\/topic\/recruitment-and-hiring\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img decoding=\"async\" width=\"29\" height=\"27\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Briefcase-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  Recruitment and Hiring\n                <\/span>\n              <\/a>\n                      <\/div>\n        <\/div>\n      <\/div>\n\n      \n      \n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"block block--testimonials-banner\">\n  <div class=\"block__inner pt-40 pt-lg-60 pb-40 pb-lg-60 bg-color-white bg-swirls-none fg-color-black\">\n        <div class=\"container\">\n      <div class=\"row\">\n        <div class=\"col-12 col-lg-6\">\n          <div class=\"hero-text mt-36 font-size-25 letter-spacing-body remove-end-margins\">\n            <h3>Technology that\u2019s loved by<br \/>\n<span class=\"fg-color-gradient\">500,000 humans<\/span><\/h3>\n\n          <\/div>\n          <div class=\"mt-35\">\n            <div class=\"ratings-reviews row gutter-x-25\">\n          <div class=\"col-auto mb-20\">\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"174.41\" height=\"59.84\" viewBox=\"0 0 222.31 76.27\">\n  <defs>\n    <clipPath id=\"google-rating-1\">\n      <rect x=\"54.73\" y=\".74\" width=\"30.4\" height=\"32.13\" style=\"fill:none;stroke-width:0px\"\/>\n    <\/clipPath>\n    <clipPath id=\"google-rating-2\">\n      <rect x=\"87.14\" y=\".74\" width=\"30.4\" height=\"32.13\" style=\"fill:none;stroke-width:0px\"\/>\n    <\/clipPath>\n    <clipPath id=\"google-rating-3\">\n      <rect x=\"119.56\" y=\".74\" width=\"30.4\" height=\"32.13\" style=\"fill:none;stroke-width:0px\"\/>\n    <\/clipPath>\n    <clipPath id=\"google-rating-4\">\n      <rect x=\"151.98\" y=\".74\" width=\"24.32\" height=\"32.13\" style=\"fill:none;stroke-width:0px\"\/>\n    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d=\"M55.28 54.77c-4.33-.01-7.44 3.38-7.44 7.33s3.01 7.46 7.49 7.46c4.05 0 7.37-3.1 7.37-7.37 0-4.89-3.86-7.42-7.42-7.42Zm.03 11.89c-2.36 0-4.22-1.89-4.22-4.51s1.84-4.48 4.23-4.48c2.13 0 4.15 1.72 4.15 4.5s-2.01 4.49-4.16 4.49Z\"\/>\n  <path fill=\"#4285f4\" d=\"M75.14 55.22v1.25c-.95-1.03-2.26-1.7-3.99-1.7h-.01c-3.98 0-7.1 3.48-7.1 7.39 0 4.45 3.62 7.41 7.03 7.41 2.11 0 3.23-.84 4.05-1.8v1.46c0 2.55-1.55 4.08-3.89 4.08s-3.39-1.68-3.79-2.63l-2.84 1.18c1.01 2.13 3.04 4.36 6.66 4.36 3.96 0 6.97-2.49 6.97-7.71V55.22h-3.09Zm-3.75 11.44c-2.12 0-4.09-1.72-4.09-4.45s2.05-4.53 4.14-4.53h-.01c1.95-.01 3.95 1.65 3.95 4.5s-2 4.48-3.99 4.48Z\"\/>\n  <path fill=\"#0f9d58\" d=\"M80.39 47.32h3.26v21.8h-3.26z\"\/>\n  <path fill=\"#db4437\" d=\"M92.4 66.65c-2.08 0-3.04-1.14-3.63-2.24l9.92-4.11-.51-1.21c-.96-2.36-3.19-4.33-6.15-4.33-3.75-.01-6.9 2.97-6.9 7.38 0 4.66 3.51 7.42 7.25 7.42 3.13 0 5.06-1.71 6.2-3.25l-2.56-1.7c-.66 1.03-1.77 2.04-3.62 2.04Zm-.24-9.05c1.35 0 2.32.72 2.74 1.58l-6.62 2.77c-.29-2.14 1.75-4.35 3.88-4.35Z\"\/>\n<\/svg>\n\n      <\/div>\n          <div class=\"col-auto mb-20\">\n        \n      <\/div>\n      <\/div>\n          <\/div>\n        <\/div>\n        <div class=\"col-12 col-lg-6\">\n                      <div class=\"testimonial-slider carousel carousel--fade\">\n              <div class=\"carousel__track\" data-glide-el=\"track\">\n                <ul class=\"carousel__slides\">\n                                      <li class=\"carousel__slide\">\n                      <div class=\"testimonial-slider__slide testimonial-slider__slide--content\">\n                        <div class=\"pb-30 pr-30\">\n  <div class=\"position-relative border-radius-35px bg-color-white fg-color-black box-shadow-solid-pink pt-30 pb-15 px-45 m-9\">\n    <blockquote class=\"quote-opening-mark font-size-20 font-weight-semibold m-0\">\n      <h3>The quality and timely service and support received from Citation Canada was superior to many service providers I have used in the past.<\/h3>\n\n              <cite class=\"fg-color-pink font-weight-regular font-style-normal\">\n          Bruce Baker, MA. CP., HR Director<br \/>\r\nWajax Equipment\n        <\/cite>\n          <\/blockquote>\n          <div class=\"position-absolute d-flex flex-center flex-middle bottom-0 right-0 translate-middle-negative w-110px h-110px bg-color-white border-solid border-color-pink border-width-2px border-radius-full\">\n        <div class=\"d-flex flex-center flex-middle w-65 h-65\">\n          <img decoding=\"async\" width=\"300\" height=\"210\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-300x210.png\" class=\"attachment-medium size-medium\" alt=\"Wajax logo\" srcset=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-300x210.png 300w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-768x538.png 768w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-80x56.png 80w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-150x105.png 150w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-192x134.png 192w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-450x315.png 450w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-767x537.png 767w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo.png 1000w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/div>\n\n                      <\/div>\n                    <\/li>\n                                      <li class=\"carousel__slide\">\n                      <div class=\"testimonial-slider__slide testimonial-slider__slide--content\">\n                        <div class=\"pb-30 pr-30\">\n  <div class=\"position-relative border-radius-35px bg-color-white fg-color-black box-shadow-solid-pink pt-30 pb-15 px-45 m-9\">\n    <blockquote class=\"quote-opening-mark font-size-20 font-weight-semibold m-0\">\n      <h3>Citation Canada has provided our company with a one stop shop for all our HR requirements.<\/h3>\n<p>We enjoy the ease of their training modules, documents, manuals and their knowledgeable advisor support.<\/p>\n\n              <cite class=\"fg-color-pink font-weight-regular font-style-normal\">\n          Ed Legg, Operations<br \/>\r\nBritespan Building Systems of Ontario\n        <\/cite>\n          <\/blockquote>\n          <div class=\"position-absolute d-flex flex-center flex-middle bottom-0 right-0 translate-middle-negative w-110px h-110px bg-color-white border-solid border-color-pink border-width-2px border-radius-full\">\n        <div class=\"d-flex flex-center flex-middle w-65 h-65\">\n          <img decoding=\"async\" width=\"250\" height=\"86\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2023\/02\/07204209\/testimonial_slider_logo_britespan-1.png\" class=\"attachment-medium size-medium\" alt=\"Britespan Building Systems Inc\" \/>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/div>\n\n                      <\/div>\n                    <\/li>\n                                      <li class=\"carousel__slide\">\n                      <div class=\"testimonial-slider__slide testimonial-slider__slide--content\">\n                        <div class=\"pb-30 pr-30\">\n  <div class=\"position-relative border-radius-35px bg-color-white fg-color-black box-shadow-solid-pink pt-30 pb-15 px-45 m-9\">\n    <blockquote class=\"quote-opening-mark font-size-20 font-weight-semibold m-0\">\n      <h3>The service, support, available information and documents are exceptional.<\/h3>\n<p>A definite asset to any company or organization.<\/p>\n\n              <cite class=\"fg-color-pink font-weight-regular font-style-normal\">\n          Tammy Hehn, Director of Care<br \/>\r\nAccess Healthcare Services Inc.\n        <\/cite>\n          <\/blockquote>\n          <div class=\"position-absolute d-flex flex-center flex-middle bottom-0 right-0 translate-middle-negative w-110px h-110px bg-color-white border-solid border-color-pink border-width-2px border-radius-full\">\n        <div class=\"d-flex flex-center flex-middle w-65 h-65\">\n          <img decoding=\"async\" width=\"123\" height=\"123\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2023\/02\/07204209\/testimonial_slider_logo_access_health.png\" class=\"attachment-medium size-medium\" alt=\"Access Healthcare Services Inc. Logo\" \/>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/div>\n\n                      <\/div>\n                    <\/li>\n                                      <li class=\"carousel__slide\">\n                      <div class=\"testimonial-slider__slide testimonial-slider__slide--content\">\n                        <div class=\"pb-30 pr-30\">\n  <div class=\"position-relative border-radius-35px bg-color-white fg-color-black box-shadow-solid-pink pt-30 pb-15 px-45 m-9\">\n    <blockquote class=\"quote-opening-mark font-size-20 font-weight-semibold m-0\">\n      <p>I have recommended Citation Canada to multiple colleagues at start-ups and larger organizations who don\u2019t have the infrastructure built or are looking for simpler HR solutions.<\/p>\n\n              <cite class=\"fg-color-pink font-weight-regular font-style-normal\">\n          Diane Slater, Corporate VP of HR<br \/>\r\nSt. Joseph\u2019s Communications\n        <\/cite>\n          <\/blockquote>\n          <div class=\"position-absolute d-flex flex-center flex-middle bottom-0 right-0 translate-middle-negative w-110px h-110px bg-color-white border-solid border-color-pink border-width-2px border-radius-full\">\n        <div class=\"d-flex flex-center flex-middle w-65 h-65\">\n          <img decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2022\/11\/07204338\/testimonial_slider_logo_saint_joseph-1.svg\" class=\"attachment-medium size-medium\" alt=\"SJC Logo\" \/>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/div>\n\n                      <\/div>\n                    <\/li>\n                                  <\/ul>\n                                  <div class=\"carousel__arrows\" data-glide-el=\"controls\">\n                    <button class=\"carousel__arrow carousel__arrow--left\" data-glide-dir=\"&lt;\"><span class=\"visually-hidden\">Previous<\/span><\/button>\n                    <button class=\"carousel__arrow carousel__arrow--right\" data-glide-dir=\"&gt;\"><span class=\"visually-hidden\">Next<\/span><\/button>\n                  <\/div>\n                                              <\/div>\n            <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"parent":0,"template":"","topics":[46],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/glossary\/6399"}],"collection":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/types\/glossary"}],"version-history":[{"count":12,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/glossary\/6399\/revisions"}],"predecessor-version":[{"id":20243,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/glossary\/6399\/revisions\/20243"}],"wp:attachment":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/media?parent=6399"}],"wp:term":[{"taxonomy":"topics","embeddable":true,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/topics?post=6399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}