{"id":9699,"date":"2024-07-05T13:32:05","date_gmt":"2024-07-05T13:32:05","guid":{"rendered":"https:\/\/www.citationcanada.com\/?post_type=glossary&#038;p=9699"},"modified":"2024-07-10T13:12:34","modified_gmt":"2024-07-10T13:12:34","slug":"undue-hardship","status":"publish","type":"glossary","link":"https:\/\/www.citationcanada.com\/fr\/glossary\/legislative-compliance\/undue-hardship\/","title":{"rendered":"Undue Hardship"},"content":{"rendered":"<section class=\"block block--glossary-banner mt-0\">\n  <div class=\"block__inner pt-40 pt-lg-60 pb-40 pb-lg-60 bg-color-black bg-swirls-none fg-color-white border-radius-bottom-left-default border-radius-bottom-right-default\">\n        <div class=\"container\">\n              <div class=\"row flex-center flex-lg-between flex-middle text-center text-lg-left mt-lg-20\">\n  <div class=\"col-lg-6 order-2 order-lg-1 mt-30 mt-lg-0\">\n          \n              <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/\" class=\"fg-color-white fg-color-pink-hover font-weight-semibold text-transform-uppercase text-decoration-none\">\n      \n      <span class=\"\">\n        HR Glossary\n      <\/span>\n\n              <\/a>\n                        <span class=\"font-weight-semibold mx-10\">\/<\/span>\n      \n              <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/legislative-compliance\/\" class=\"fg-color-white fg-color-pink-hover font-weight-semibold text-transform-uppercase text-decoration-none\">\n      \n      <span class=\"\">\n        Legislative Compliance\n      <\/span>\n\n              <\/a>\n                        <span class=\"font-weight-semibold mx-10\">\/<\/span>\n      \n              <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/legislative-compliance\/undue-hardship\/\" class=\"fg-color-white fg-color-pink-hover font-weight-semibold text-transform-uppercase text-decoration-none\">\n      \n      <span class=\"\">\n        Undue Hardship\n      <\/span>\n\n              <\/a>\n            <\/div>\n  <\/div>\n<div class=\"row mt-40 mt-lg-75\">\n  \n\n  <div class=\"col text-center text-lg-left\">\n    <h1 class=\"font-size-40 font-size-lg-70 mt-0 mb-5\">\n      Undue Hardship\n    <\/h1>\n\n      <\/div>\n<\/div>\n          <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"block block--content\">\n  <div class=\"block__inner pt-40 pt-lg-60 pb-30 pb-lg-40 bg-color-grey bg-swirls-none fg-color-black\">\n        <div class=\"container\">\n      <div class=\"row\">\n        <div class=\"col\">\n          <p><!-- wp:paragraph --><\/p>\n<h2 id=\"h-what-is-undue-hardship\" class=\"wp-block-heading\"><strong>What is Undue Hardship?<\/strong><\/h2>\n<p>Undue hardship generally means any action that requires significant or unreasonable financial costs or health and safety risks. Under\u00a0<a href=\"https:\/\/www.ccohs.ca\/oshanswers\/legisl\/human-rights-in-the-workplace.html\">human rights legislation<\/a>, organizations have a duty to accommodate workers who experience discrimination to the point of undue hardship. Since every organization has unique circumstances, there is no defined standard. Generally, human rights legislation and government bodies recognize three factors when assessing undue hardship: the financial burden of providing an accommodation, the access to any external sources of funding (like grants), and whether there are significant health and safety risks associated with providing the accommodation. There is always some degree of hardship to expect when it comes to accommodations,\u00a0but it is important to remember that the burden of proof is always on the employer.<\/p>\n<p>We know that workplace accommodations can sometimes seem complicated. Fortunately, Citation Canada, formerly HRdownloads, can help! In our blogpost, <a href=\"https:\/\/www.citationcanada.com\/blog\/article\/how-to-request-medical-information-to-accommodate-employees\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Request Medical Information to Accommodate Employees<\/a>, our HR experts clarify what you need to know about hardship and accommodation requests.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"block block--glossary position-relative z-5 overlap-below-65px\">\n  <div class=\"block__inner pt-30 pt-lg-40 pb-40 pb-lg-60 bg-color-grey bg-swirls-none fg-color-black border-radius-bottom-left-default border-radius-bottom-right-default\">\n        <div class=\"container\">\n      <div class=\"row\">\n        <div class=\"col\">\n                      <h3 class=\"text-center mb-30\">\n              Explore Other Topics\n            <\/h3>\n                  <\/div>\n      <\/div>\n      <div class=\"row flex-center\">\n        <div class=\"col-lg-11\">\n          <div class=\"d-flex flex-wrap flex-center flex-middle gx-12 gy-14 px-lg-21\">\n                          <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/compensation-and-payroll\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"27\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Icon.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  Compensation and Payroll\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/end-of-employment\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"30\" height=\"26\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Folder-with-user-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  End of Employment\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/health-and-safety\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"27\" height=\"28\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Health-shield-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  Health and Safety\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/hr-policies\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"27\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Policy-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  HR Policies\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/legislative-compliance\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"26\" height=\"26\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Gavel-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  Legislative Compliance\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/performance-and-people-management\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"34\" height=\"27\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/People-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  Performance and People Management\n                <\/span>\n              <\/a>\n                          <a href=\"https:\/\/www.citationcanada.com\/fr\/glossary\/topic\/recruitment-and-hiring\/\" class=\"glossary__topic  fg-color-black text-decoration-none d-flex flex-middle border-solid border-3px border-radius-50px box-shadow-subtle px-25 py-10\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"29\" height=\"27\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203807\/Briefcase-1.svg\" class=\"w-auto h-100 max-h-28px mr-15\" alt=\"\" \/>\n                                <span class=\"font-size-18 font-weight-semibold line-height-0\">\n                  Recruitment and Hiring\n                <\/span>\n              <\/a>\n                      <\/div>\n        <\/div>\n      <\/div>\n\n      \n      \n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"block block--testimonials-banner\">\n  <div class=\"block__inner pt-40 pt-lg-60 pb-40 pb-lg-60 bg-color-white bg-swirls-none fg-color-black\">\n        <div class=\"container\">\n      <div class=\"row\">\n        <div class=\"col-12 col-lg-6\">\n          <div class=\"hero-text mt-36 font-size-25 letter-spacing-body remove-end-margins\">\n            <h3>Technology that\u2019s loved by<br \/>\n<span class=\"fg-color-gradient\">500,000 humans<\/span><\/h3>\n\n          <\/div>\n          <div class=\"mt-35\">\n            <div class=\"ratings-reviews row gutter-x-25\">\n          <div class=\"col-auto mb-20\">\n        <svg 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style=\"fill:#28292b;font-family:&quot;Avenir Next&quot;;font-size:13.28px;font-weight:400\" transform=\"translate(7.46 22.22)\"><tspan x=\"0\" y=\"0\">3.7\/5<\/tspan><\/text>\n  <path fill=\"#4285f4\" d=\"M30.45 57.03H19.89v3.13h7.49c-.37 4.38-4.02 6.27-7.48 6.27-4.55.02-8.25-3.65-8.27-8.19v-.15c0-4.74 3.67-8.39 8.28-8.39 3.55 0 5.64 2.26 5.64 2.26l2.19-2.27s-2.82-3.13-7.95-3.13c-6.54 0-11.6 5.52-11.6 11.48s4.76 11.54 11.76 11.54c6.16 0 10.67-4.22 10.67-10.46 0-1.32-.19-2.08-.19-2.08h.02Z\"\/>\n  <path fill=\"#db4437\" d=\"M39.1 54.76c-4.33 0-7.44 3.39-7.44 7.34s3.01 7.46 7.49 7.46c4.05 0 7.37-3.1 7.37-7.37 0-4.89-3.86-7.42-7.42-7.42Zm.05 2.91c2.13 0 4.15 1.72 4.15 4.5s-2.01 4.49-4.16 4.49c-2.36 0-4.22-1.89-4.22-4.51s1.84-4.48 4.23-4.48Z\"\/>\n  <path fill=\"#f4b400\" d=\"M55.28 54.77c-4.33-.01-7.44 3.38-7.44 7.33s3.01 7.46 7.49 7.46c4.05 0 7.37-3.1 7.37-7.37 0-4.89-3.86-7.42-7.42-7.42Zm.03 11.89c-2.36 0-4.22-1.89-4.22-4.51s1.84-4.48 4.23-4.48c2.13 0 4.15 1.72 4.15 4.5s-2.01 4.49-4.16 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               <div class=\"testimonial-slider carousel carousel--fade\">\n              <div class=\"carousel__track\" data-glide-el=\"track\">\n                <ul class=\"carousel__slides\">\n                                      <li class=\"carousel__slide\">\n                      <div class=\"testimonial-slider__slide testimonial-slider__slide--content\">\n                        <div class=\"pb-30 pr-30\">\n  <div class=\"position-relative border-radius-35px bg-color-white fg-color-black box-shadow-solid-pink pt-30 pb-15 px-45 m-9\">\n    <blockquote class=\"quote-opening-mark font-size-20 font-weight-semibold m-0\">\n      <h3>The quality and timely service and support received from Citation Canada was superior to many service providers I have used in the past.<\/h3>\n\n              <cite class=\"fg-color-pink font-weight-regular font-style-normal\">\n          Bruce Baker, MA. CP., HR Director<br \/>\r\nWajax Equipment\n        <\/cite>\n          <\/blockquote>\n          <div class=\"position-absolute d-flex flex-center flex-middle bottom-0 right-0 translate-middle-negative w-110px h-110px bg-color-white border-solid border-color-pink border-width-2px border-radius-full\">\n        <div class=\"d-flex flex-center flex-middle w-65 h-65\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"210\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-300x210.png\" class=\"attachment-medium size-medium\" alt=\"Wajax logo\" srcset=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-300x210.png 300w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-768x538.png 768w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-80x56.png 80w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-150x105.png 150w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-192x134.png 192w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-450x315.png 450w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo-767x537.png 767w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/12\/12171351\/wajax-logo.png 1000w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/div>\n\n                      <\/div>\n                    <\/li>\n                                      <li class=\"carousel__slide\">\n                      <div class=\"testimonial-slider__slide testimonial-slider__slide--content\">\n                        <div class=\"pb-30 pr-30\">\n  <div class=\"position-relative border-radius-35px bg-color-white fg-color-black box-shadow-solid-pink pt-30 pb-15 px-45 m-9\">\n    <blockquote class=\"quote-opening-mark font-size-20 font-weight-semibold m-0\">\n      <h3>Citation Canada has provided our company with a one stop shop for all our HR requirements.<\/h3>\n<p>We enjoy the ease of their training modules, documents, manuals and their knowledgeable advisor support.<\/p>\n\n              <cite class=\"fg-color-pink font-weight-regular font-style-normal\">\n          Ed Legg, Operations<br \/>\r\nBritespan Building Systems of Ontario\n        <\/cite>\n          <\/blockquote>\n          <div class=\"position-absolute d-flex flex-center flex-middle bottom-0 right-0 translate-middle-negative w-110px h-110px bg-color-white border-solid border-color-pink border-width-2px border-radius-full\">\n        <div class=\"d-flex flex-center flex-middle w-65 h-65\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"86\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2023\/02\/07204209\/testimonial_slider_logo_britespan-1.png\" class=\"attachment-medium size-medium\" alt=\"Britespan Building Systems Inc\" \/>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/div>\n\n                      <\/div>\n                    <\/li>\n                                      <li class=\"carousel__slide\">\n                      <div class=\"testimonial-slider__slide testimonial-slider__slide--content\">\n                        <div class=\"pb-30 pr-30\">\n  <div class=\"position-relative border-radius-35px bg-color-white fg-color-black box-shadow-solid-pink pt-30 pb-15 px-45 m-9\">\n    <blockquote class=\"quote-opening-mark font-size-20 font-weight-semibold m-0\">\n      <h3>The service, support, available information and documents are exceptional.<\/h3>\n<p>A definite asset to any company or organization.<\/p>\n\n              <cite class=\"fg-color-pink font-weight-regular font-style-normal\">\n          Tammy Hehn, Director of Care<br \/>\r\nAccess Healthcare Services Inc.\n        <\/cite>\n          <\/blockquote>\n          <div class=\"position-absolute d-flex flex-center flex-middle bottom-0 right-0 translate-middle-negative w-110px h-110px bg-color-white border-solid border-color-pink border-width-2px border-radius-full\">\n        <div class=\"d-flex flex-center flex-middle w-65 h-65\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"123\" height=\"123\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2023\/02\/07204209\/testimonial_slider_logo_access_health.png\" class=\"attachment-medium size-medium\" alt=\"Access Healthcare Services Inc. Logo\" \/>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/div>\n\n                      <\/div>\n                    <\/li>\n                                      <li class=\"carousel__slide\">\n                      <div class=\"testimonial-slider__slide testimonial-slider__slide--content\">\n                        <div class=\"pb-30 pr-30\">\n  <div class=\"position-relative border-radius-35px bg-color-white fg-color-black box-shadow-solid-pink pt-30 pb-15 px-45 m-9\">\n    <blockquote class=\"quote-opening-mark font-size-20 font-weight-semibold m-0\">\n      <p>I have recommended Citation Canada to multiple colleagues at start-ups and larger organizations who don\u2019t have the infrastructure built or are looking for simpler HR solutions.<\/p>\n\n              <cite class=\"fg-color-pink font-weight-regular font-style-normal\">\n          Diane Slater, Corporate VP of HR<br \/>\r\nSt. Joseph\u2019s Communications\n        <\/cite>\n          <\/blockquote>\n          <div class=\"position-absolute d-flex flex-center flex-middle bottom-0 right-0 translate-middle-negative w-110px h-110px bg-color-white border-solid border-color-pink border-width-2px border-radius-full\">\n        <div class=\"d-flex flex-center flex-middle w-65 h-65\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2022\/11\/07204338\/testimonial_slider_logo_saint_joseph-1.svg\" class=\"attachment-medium size-medium\" alt=\"SJC Logo\" \/>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/div>\n\n                      <\/div>\n                    <\/li>\n                                  <\/ul>\n                                  <div class=\"carousel__arrows\" data-glide-el=\"controls\">\n                    <button class=\"carousel__arrow carousel__arrow--left\" data-glide-dir=\"&lt;\"><span class=\"visually-hidden\">Previous<\/span><\/button>\n                    <button class=\"carousel__arrow carousel__arrow--right\" data-glide-dir=\"&gt;\"><span class=\"visually-hidden\">Next<\/span><\/button>\n                  <\/div>\n                                              <\/div>\n            <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"parent":0,"template":"","topics":[50],"acf":[],"_links":{"self":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/glossary\/9699"}],"collection":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/types\/glossary"}],"version-history":[{"count":1,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/glossary\/9699\/revisions"}],"predecessor-version":[{"id":9700,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/glossary\/9699\/revisions\/9700"}],"wp:attachment":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/media?parent=9699"}],"wp:term":[{"taxonomy":"topics","embeddable":true,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/topics?post=9699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}