{"id":12308,"date":"2024-11-20T14:30:21","date_gmt":"2024-11-20T14:30:21","guid":{"rendered":"https:\/\/www.citationcanada.com\/?p=12308"},"modified":"2024-11-20T14:34:17","modified_gmt":"2024-11-20T14:34:17","slug":"managing-employee-underperformance","status":"publish","type":"post","link":"https:\/\/www.citationcanada.com\/fr\/blog\/article\/managing-employee-underperformance\/","title":{"rendered":"Managing Underperforming Employees with Ease: Tips for HR Pros\u00a0"},"content":{"rendered":"\n<p>Hey there, fellow HR managers and executives! Let\u2019s chat about something we all face at some point: dealing with underperforming employees. It\u2019s one of those tricky parts of HR management and people leadership that nobody looks forward to, but it\u2019s <a href=\"https:\/\/www.indeed.com\/career-advice\/career-development\/improve-employee-performance\" target=\"_blank\" rel=\"noreferrer noopener\">super important<\/a> for keeping the team vibe positive and productive.&nbsp;<\/p>\n\n\n\n<p>So what can you do when someone on your team isn\u2019t quite hitting the mark? Heads up, it\u2019s not about cracking the whip or pointing fingers. Effective performance management is about lending a hand to help folks get back on track. Let\u2019s jump into some best practices to tackle this challenge head on.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-top-5-pro-tips-to-help-underperforming-employees\">Top 5 Pro Tips to Help Underperforming Employees<\/h2>\n\n\n\n<p><strong>1. Dig deep to find the root cause<\/strong>&nbsp;<\/p>\n\n\n\n<p>First things first: figure out what\u2019s behind it. Is there a skills gap? Do they lack motivation? Do they need accommodation? Is something happening outside of work? Sit down for a heart-to-heart chat with your employee. You\u2019d be surprised how much you can uncover when you create a safe space for open conversations. Remember, it\u2019s about finding solutions, not assigning blame.&nbsp;<\/p>\n\n\n\n<p><strong>2. Clear up expectations<\/strong>&nbsp;<\/p>\n\n\n\n<p>Miscommunication can often lead to underperformance. Make sure your expectations are crystal clear. Use plain language to set <a href=\"https:\/\/www.mckinsey.com\/capabilities\/people-and-organizational-performance\/our-insights\/in-the-spotlight-performance-management-that-puts-people-first\" target=\"_blank\" rel=\"noreferrer noopener\">specific goals<\/a> that are easy to understand. Think SMART goals: specific, measurable, achievable, relevant, and time-bound. This way, everyone\u2019s on the same page and knows what success looks like.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"395\" height=\"352\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203929\/Woman-sat-with-laptop.png\" alt=\"\" class=\"wp-image-8110\" srcset=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203929\/Woman-sat-with-laptop.png 395w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203929\/Woman-sat-with-laptop-300x267.png 300w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203929\/Woman-sat-with-laptop-80x71.png 80w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/06\/07203929\/Woman-sat-with-laptop-150x134.png 150w\" sizes=\"(max-width: 395px) 100vw, 395px\" \/><\/figure>\n\n\n\n<p><strong>3. Keep feedback constructive<\/strong>&nbsp;<\/p>\n\n\n\n<p>Nobody enjoys tough conversations, but they\u2019re necessary. When giving feedback, focus on behaviours and outcomes instead of making it about personal qualities. Try the \u201csandwich\u201d method: start with something positive, discuss the areas for improvement, then wrap up with encouragement. It cushions the blow and makes the feedback more digestible.&nbsp;<\/p>\n\n\n\n<p><strong>4. Support and train<\/strong>&nbsp;<\/p>\n\n\n\n<p>Once you know what\u2019s up and expectations are set, it\u2019s time to support your team. Maybe they need extra training or a mentor to guide them. As HR leaders, we\u2019re here to make learning accessible to all, especially underperforming employees. Whether it\u2019s workshops, online courses, or mentorship programs, provide the resources they need to grow. Development is a big part of people leadership.\u00a0<\/p>\n\n\n\n<p><strong>5. Celebrate wins, big and small<\/strong>&nbsp;<\/p>\n\n\n\n<p>Recognition goes a long way. When you see improvement, no matter how small, give credit where it\u2019s due. A simple \u201cway to go\u201d can boost morale and encourage further progress. Tailor your recognition to the individual. Some prefer a private nod, while others enjoy a shoutout in team meetings. Celebrating wins helps build a culture of growth and positivity.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-let-the-hr-specialists-help\">Let the HR Specialists Help<\/h2>\n\n\n\n<p>Addressing underperforming employees is about creating an environment where everyone can shine. By understanding what\u2019s causing the dip, setting expectations, giving feedback, offering support, and celebrating progress, you can turn these challenges into stepping stones for growth.\u00a0<\/p>\n\n\n\n<p>If you\u2019re keen on levelling up your performance management game, Citation Canada\u2019s experts are ready to help. With the expertise that has helped over 6,000 Canadian businesses succeed, our team is ready to provide <a href=\"https:\/\/www.citationcanada.com\/hr-support-services\/\" target=\"_blank\" rel=\"noreferrer noopener\">live advice<\/a>, <a href=\"https:\/\/www.citationcanada.com\/canadian-hr-content\/\" target=\"_blank\" rel=\"noreferrer noopener\">expert content, training<\/a>, and much more to help your team deliver its best work. <a href=\"https:\/\/www.citationcanada.com\/book-a-demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Get in touch<\/a> with our specialists today, and let us show you how we can transform your HR for the better.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hey there, fellow HR managers and executives! Let\u2019s chat about something we all face at some point: dealing with underperforming employees. It\u2019s one of those tricky parts of HR management and people leadership that nobody looks forward to, but it\u2019s super important for keeping the team vibe positive and productive.&nbsp; So what can you do&hellip;<\/p>\n","protected":false},"author":39,"featured_media":12321,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[41],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/posts\/12308"}],"collection":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/comments?post=12308"}],"version-history":[{"count":2,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/posts\/12308\/revisions"}],"predecessor-version":[{"id":12310,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/posts\/12308\/revisions\/12310"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/media\/12321"}],"wp:attachment":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/media?parent=12308"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/categories?post=12308"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/tags?post=12308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}