If an employee isn\u2019t already on vacation, they\u2019re probably daydreaming about it. Summer often leaves employees with an increased desire to be outside, enjoy leisurely activities, and spend time with friends and family. While employee engagement typically dips in the summer, sustained drops can harm a company in the long run. Measuring employee engagement can go a long way towards improving retention and organizational success. <\/p>\n\n\n\n
Employee engagement refers to an employee\u2019s sense of connection and alignment with the company\u2019s goals and values, which affects their commitment to the organization. Employers should learn how to measure employee engagement with surveys and what to do with survey results in order to improve future retention, employee wellbeing, and productivity. <\/p>\n\n\n\n
Investing in employee engagement pays off. Engaged workers: <\/p>\n\n\n\n
Most employees in Canada and the US are disengaged. According to Gallup\u2019s State of the Global Workplace: 2023 Report<\/em><\/a>, 52% of Canadian and U.S. workers are quiet quitting. Quiet quitters are disconnected from their workplace and employer, resulting in minimal productivity and higher chances of stress and burnout. Meanwhile, 17% are loud quitters, that is, employees who are actively disengaged. Active disengagement is a more severe issue<\/a> for an organization because it can directly harm it. Loud quitters distrust their employer or do not meet the requirements for a role, resulting in taking on behaviours that oppose their leaders and goals. <\/p>\n\n\n\n An organization with a disengaged workforce is at risk of experiencing dissatisfied customers, low productivity, and high turnover. Regularly measuring employee engagement can help you identify early signs of disengagement so you can address problems before they escalate. <\/p>\n\n\n\n Employers must not mistake low engagement as a cause when it\u2019s a symptom. As an employer, you\u2019ll need to identify what the real issue is. That\u2019s where surveys come in. Surveys are a quick and easy way to measure employee engagement and identify associated issues. An effective survey: <\/p>\n\n\n\n You may be surprised or inspired by the responses you receive from employees. Gallup\u2019s report showed that employees around the world want to see the most change in their workplace\u2019s engagement or culture (41%). Respondents noted they would change their workplace to make it better by: <\/p>\n\n\n\n Administering surveys is only the first step in measuring employee engagement. You\u2019ll also need to analyze results to identify the root cause. The information employees share in surveys can allude to a problem, but you may need to read between the lines to get to the heart of an issue. For example, an employee may complain about poor communication, but that doesn\u2019t mean it\u2019s the root cause. Poor communication may stem from a lack of accountability and structure in the organization.\u00a0\u00a0<\/p>\n\n\n\n Take appropriate action to remedy a root cause once you\u2019ve identified it. Increasing communication may resolve the employee\u2019s issue in the short term, but it will not address the root cause. In this example, you should investigate why communication is poor within the company, and then implement systems for accountability that encourage better, more meaningful communication. <\/p>\n\n\n\nObtain employee feedback through surveys <\/strong> <\/h2>\n\n\n\n
\n
\n
Analyze results to identify root causes\u00a0<\/strong>\u00a0<\/h2>\n\n\n\n
Create your own employee engagement survey<\/strong> <\/h2>\n\n\n\n