{"id":14987,"date":"2025-08-13T18:00:17","date_gmt":"2025-08-13T18:00:17","guid":{"rendered":"https:\/\/www.citationcanada.com\/?post_type=sector&#038;p=14987"},"modified":"2025-11-19T12:13:17","modified_gmt":"2025-11-19T12:13:17","slug":"retail-health-and-safety","status":"publish","type":"sector","link":"https:\/\/www.citationcanada.com\/fr\/sector\/retail-health-and-safety\/","title":{"rendered":"Retail Sector Health and Safety"},"content":{"rendered":"<section class=\"block block--banner position-relative z-2\">\n  <div class=\"block__inner pt-30 pt-lg-40 pb-30 pb-lg-40 bg-color-black bg-swirls-gradient-banner fg-color-white\">\n        <div class=\"container\">\n      <div class=\"row flex-middle position-relative py-lg-28 z-2\">\n                  <div class=\"col-auto pr-0\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"83\" height=\"83\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/21144605\/Icon-CC-white-retail-1.svg\" class=\"w-auto h-80px pr-9\" alt=\"\" \/>\n          <\/div>\n                <div class=\"col\">\n          <h1 class=\"font-size-hero my-0\">\n            Health &amp; Safety for the Retail Industry\n          <\/h1>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<div class=\"block block--spacer bg-color-grey border-radius-top-left-default border-radius-top-right-default position-relative z-10 overlap-above-65px\" style=\"height: 120px;\">\n  <\/div>\n\n\n<section class=\"block block--fifty-fifty\">\n  <div class=\"block__inner pt-0 pb-0 bg-color-grey bg-swirls-none fg-color-black\">\n        <div class=\"container\">\n      <div class=\"row gutter-x-lg-60 mb-40- flex-middle\">\n                  <div class=\"col-12 col-lg-6 remove-end-margins mb-40 order-lg-first\">\n            <div class=\"column-content--text max-w-490w\">\n  <h2><span data-contrast=\"auto\">The retail sector is the second-largest in Canada and<\/span><span data-contrast=\"auto\">\u00a0has the third-highest number of workplace incidents with lost-time claims.<\/span><\/h2>\n<p>With over 2.1 million workers, the sector is a key driver of Canada&rsquo;s job market growth. Unfortunately, the majority of incidents stem from the most common hazards in retail:<\/p>\n<ul>\n<li>Slips, trips, and falls<\/li>\n<li>Stress-related and mental health leaves<\/li>\n<li>Overexertion and overextension injuries<\/li>\n<\/ul>\n\n<\/div>\n\n          <\/div>\n                  <div class=\"col-12 col-lg-6 remove-end-margins mb-40 order-lg-last\">\n            <div class=\"column-content--image mt-50 mb-30\">\n  <img loading=\"lazy\" decoding=\"async\" width=\"810\" height=\"483\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161406\/Web-sector-retail-hero.png\" class=\"attachment-full size-full\" alt=\"A retail employee is taking payment from a customer at a store.\" srcset=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161406\/Web-sector-retail-hero.png 810w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161406\/Web-sector-retail-hero-300x179.png 300w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161406\/Web-sector-retail-hero-768x458.png 768w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161406\/Web-sector-retail-hero-80x48.png 80w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161406\/Web-sector-retail-hero-150x89.png 150w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161406\/Web-sector-retail-hero-192x114.png 192w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161406\/Web-sector-retail-hero-450x268.png 450w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161406\/Web-sector-retail-hero-767x457.png 767w\" sizes=\"(max-width: 810px) 100vw, 810px\" \/>\n<\/div>\n\n          <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<div class=\"block block--spacer bg-color-grey border-radius-bottom-left-default border-radius-bottom-right-default position-relative z-5 overlap-below-65px\" style=\"height: 140px;\">\n  <\/div>\n\n\n<section class=\"block block--bordered-cards\">\n  <div class=\"block__inner pt-40 pt-lg-60 pb-40 pb-lg-60 bg-color-gradient-safety bg-swirls-corners fg-color-white\">\n        <div class=\"container\">\n      <div class=\"row\">\n        <div class=\"col fg-color-black\">\n          <h2 style=\"text-align: center;\"><span class=\"TextRun SCXW169068938 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW169068938 BCX0\">Top five most common<\/span> <span class=\"NormalTextRun SCXW169068938 BCX0\">retail industry<\/span> <span class=\"NormalTextRun SCXW169068938 BCX0\">hazards<\/span><\/span><\/h2>\n\n        <\/div>\n      <\/div>\n              <div class=\"row gutter-x-25 mb-25- flex-center\">\n                      <div class=\"d-flex mb-25 col-12 col-lg-4\">\n              <div class=\"d-flex flex-column border-2px border-solid border-radius-12px small-headings border-color-black p-20 pb-15 fg-color-black\">\n                                  <div class=\"mb-35\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161427\/person-falling-thin-1-3.svg\" class=\"attachment-medium size-medium\" alt=\"The universal icon of a person falling\" \/>\n                  <\/div>\n                                <div class=\"remove-end-margins\">\n                  <h4><span class=\"TextRun SCXW221710747 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW221710747 BCX0\">Slips, <\/span><span class=\"NormalTextRun SCXW221710747 BCX0\">trips, and falls<\/span><\/span><\/h4>\n<p><span class=\"TextRun SCXW221710747 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW221710747 BCX0\">Common in retail due to wet floors, cluttered walkways, or uneven surfaces.<\/span><\/span><span class=\"EOP SCXW221710747 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n                <\/div>\n              <\/div>\n            <\/div>\n                      <div class=\"d-flex mb-25 col-12 col-lg-4\">\n              <div class=\"d-flex flex-column border-2px border-solid border-radius-12px small-headings border-color-black p-20 pb-15 fg-color-black\">\n                                  <div class=\"mb-35\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161325\/person-dolly-thin-1.svg\" class=\"attachment-medium size-medium\" alt=\"An icon of a person lifting a box on a dolly.\" \/>\n                  <\/div>\n                                <div class=\"remove-end-margins\">\n                  <h4><span class=\"TextRun SCXW233108495 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW233108495 BCX0\">Overexertion <\/span><span class=\"NormalTextRun SCXW233108495 BCX0\">injuries<\/span><\/span><\/h4>\n<p><span class=\"TextRun SCXW233108495 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW233108495 BCX0\">Caused by excessive physical effort, often from lifting or handling materials improperly.<\/span><\/span><span class=\"EOP SCXW233108495 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\n                <\/div>\n              <\/div>\n            <\/div>\n                      <div class=\"d-flex mb-25 col-12 col-lg-4\">\n              <div class=\"d-flex flex-column border-2px border-solid border-radius-12px small-headings border-color-black p-20 pb-15 fg-color-black\">\n                                  <div class=\"mb-35\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161136\/head-side-brain-thin-1.svg\" class=\"attachment-medium size-medium\" alt=\"An icon of a head with a brain inside it.\" \/>\n                  <\/div>\n                                <div class=\"remove-end-margins\">\n                  <h4><span class=\"TextRun SCXW77365798 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW77365798 BCX0\">Psychosocial <\/span><span class=\"NormalTextRun SCXW77365798 BCX0\">hazards<\/span><\/span><\/h4>\n<p><span class=\"TextRun SCXW77365798 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW77365798 BCX0\">High-pressure environments can lead to stress, affecting both employees and customer interactions.<\/span><\/span><\/p>\n\n                <\/div>\n              <\/div>\n            <\/div>\n                      <div class=\"d-flex mb-25 col-12 col-lg-4\">\n              <div class=\"d-flex flex-column border-2px border-solid border-radius-12px small-headings border-color-black p-20 pb-15 fg-color-black\">\n                                  <div class=\"mb-35\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"46\" height=\"40\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161321\/people-robbery-thin-1.svg\" class=\"attachment-medium size-medium\" alt=\"An icon of two people arguing\" \/>\n                  <\/div>\n                                <div class=\"remove-end-margins\">\n                  <h4><span class=\"TextRun SCXW210452051 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW210452051 BCX0\">Violence and harassment<\/span><\/span><\/h4>\n<p>Retail workers face higher rates of violence and harassment than workers in other sectors, which puts staff and customers at risk.<\/p>\n\n                <\/div>\n              <\/div>\n            <\/div>\n                      <div class=\"d-flex mb-25 col-12 col-lg-4\">\n              <div class=\"d-flex flex-column border-2px border-solid border-radius-12px small-headings border-color-black p-20 pb-15 fg-color-black\">\n                                  <div class=\"mb-35\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"30\" height=\"40\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161323\/person-carry-box-thin-2.svg\" class=\"attachment-medium size-medium\" alt=\"An icon of a person lifting a box\" \/>\n                  <\/div>\n                                <div class=\"remove-end-margins\">\n                  <h4><span class=\"TextRun SCXW265700388 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW265700388 BCX0\">Ergonomic <\/span><span class=\"NormalTextRun SCXW265700388 BCX0\">hazards<\/span><\/span><\/h4>\n<p><span class=\"TextRun SCXW181896778 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW181896778 BCX0\">Poor posture, sta<\/span><span class=\"NormalTextRun SCXW181896778 BCX0\">nding for long periods,<\/span><span class=\"NormalTextRun SCXW181896778 BCX0\"> and repetitive motions can cause musculoskeletal disorders.<\/span><\/span><\/p>\n\n                <\/div>\n              <\/div>\n            <\/div>\n                  <\/div>\n          <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"block block--stats-grid position-relative z-10 overlap-above-65px\">\n  <div class=\"block__inner pt-40 pt-lg-100 pb-40 pb-lg-100 bg-color-grey bg-swirls-none fg-color-black border-radius-top-left-default border-radius-top-right-default\">\n        <div class=\"container\">\n      <div class=\"row flex-lg-between\">\n        <div class=\"col-lg-6\">\n          <h3 class=\"mb-0\">\n            Retail industry accident statistics\n          <\/h3>\n        <\/div>\n        <div class=\"col-lg-6\">\n          <div>\n            \n          <\/div>\n        <\/div>\n      <\/div>\n      <div class=\"row pt-50\">\n                  <div class=\"stats__column col-md-6 col-lg-4\">\n            <div class=\"d-flex flex-column\">\n              <img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161443\/Icon_CC-memo-pad-4.svg\" class=\"w-45px h-45px\" alt=\"An icon of a document\" \/>\n              <span class=\"fg-color-gradient-orange-mid font-size-26 font-weight-bold my-10\">\n                Over 20,000 claims every year\n              <\/span>\n              <div>\n                <p><span class=\"TextRun Underlined SCXW233280632 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW233280632 BCX0\" data-ccp-charstyle=\"Hyperlink\">There were<\/span><\/span><span class=\"TextRun SCXW233280632 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW233280632 BCX0\"> over <a href=\"https:\/\/awcbc.org\/files\/publications\/National-Work-Injury-Disease-and-Fatality-Statistics-2020-2022.pdf\" target=\"_blank\" rel=\"noopener\">23,000<\/a> accepted claims with lost work time in 2022, with 21 fatalities.<\/span><\/span><\/p>\n\n              <\/div>\n            <\/div>\n          <\/div>\n                  <div class=\"stats__column col-md-6 col-lg-4\">\n            <div class=\"d-flex flex-column\">\n              <img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161349\/Icon-Safety-injured-user-2.svg\" class=\"w-45px h-45px\" alt=\"An icon of a person with a bandage on their head and a sling on their shoulder\" \/>\n              <span class=\"fg-color-gradient-orange-mid font-size-26 font-weight-bold my-10\">\n                Less injuries reported each year\n              <\/span>\n              <div>\n                <p><span class=\"TextRun SCXW56291544 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW56291544 BCX0\">The retail sector has <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW56291544 BCX0\">a<\/span> <\/span><a class=\"Hyperlink SCXW56291544 BCX0\" href=\"https:\/\/awcbc.org\/files\/publications\/National-Work-Injury-Disease-and-Fatality-Statistics-2020-2022.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW56291544 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW56291544 BCX0\" data-ccp-charstyle=\"Hyperlink\">3 percent <\/span><span class=\"NormalTextRun SCXW56291544 BCX0\" data-ccp-charstyle=\"Hyperlink\">reduction<\/span><\/span><\/a><span class=\"TextRun SCXW56291544 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW56291544 BCX0\"> in injury rates<\/span><span class=\"NormalTextRun SCXW56291544 BCX0\"> from 2021 to<\/span><span class=\"NormalTextRun SCXW56291544 BCX0\"> 2022 in Canada<\/span><span class=\"NormalTextRun SCXW56291544 BCX0\">.<\/span><\/span><\/p>\n\n              <\/div>\n            <\/div>\n          <\/div>\n                  <div class=\"stats__column col-md-6 col-lg-4\">\n            <div class=\"d-flex flex-column\">\n              <img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161343\/Icon_CC-arrow-square-up-1.svg\" class=\"w-45px h-45px\" alt=\"\" \/>\n              <span class=\"fg-color-gradient-orange-mid font-size-26 font-weight-bold my-10\">\n                Positive safety trend\n              <\/span>\n              <div>\n                <p><span class=\"TextRun SCXW89527370 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW89527370 BCX0\">According to the <\/span><\/span><a class=\"Hyperlink SCXW89527370 BCX0\" href=\"https:\/\/www.wsib.ca\/en\/health-and-safety-index\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW89527370 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW89527370 BCX0\" data-ccp-charstyle=\"Hyperlink\">WSIB<\/span><\/span><\/a><span class=\"TextRun SCXW89527370 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW89527370 BCX0\">, retail shows a slightly positive safety trend at 1.1 percent<\/span><\/span><\/p>\n\n              <\/div>\n            <\/div>\n          <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"block block--call-to-action-banner bg-color-grey\">\n  <div class=\"block__inner fg-color-white border-radius-50px fg-color-black border-radius-default max-w-1280px mx-auto\">\n        <div class=\"d-flex flex-middle pt-50 position-relative z-5\">\n      <div class=\"position-absolute top-50px right-0 bottom-0 left-0 bg-color-black border-radius-50px -z-1 pointer-events-none\"><\/div>\n      <div class=\"d-none d-lg-block position-absolute top-50px right-0 bottom-0 left-0 border-radius-50px -z-1 pointer-events-none bg-swirls-custom bg-swirls-custom--position-bottom-left bg-swirls-custom--style-safety-orange\"><\/div>\n      <div class=\"d-none d-lg-block position-relative align-self-end flex-0 w-50 w-xl-40 px-67 mt-50-\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"252\" height=\"316\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161400\/Web-sector-retail-banner.png\" class=\"attachment-medium_large size-medium_large\" alt=\"A retail worker is wearing an apron and smiling with their arms crossed.\" srcset=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161400\/Web-sector-retail-banner.png 252w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161400\/Web-sector-retail-banner-239x300.png 239w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161400\/Web-sector-retail-banner-80x100.png 80w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161400\/Web-sector-retail-banner-150x188.png 150w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161400\/Web-sector-retail-banner-192x241.png 192w\" sizes=\"(max-width: 252px) 100vw, 252px\" \/>\n      <\/div>\n      <div class=\"flex-fill pt-45 pr-60 w-50 w-xl-60 pb-35 pl-40\">\n        <div class=\"extra-tight-headers remove-end-margins m-0 h2\">\n          <h2><span class=\"TextRun SCXW177751565 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightPipeRest SCXW177751565 BCX0\" data-ccp-parastyle=\"heading 2\">Discover our Health &amp; Safety solutions today<\/span><\/span><\/h2>\n\n        <\/div>\n                  <div class=\"d-flex flex-center flex-lg-start mt-25\">\n                          <div class=\"button text-center button--white \">\n      <a class=\"button__link \" href=\"https:\/\/www.citationcanada.com\/pricing\/\" target=&quot;_blank&quot;>Explore our packages<\/a>\n  <\/div>\n                      <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<div class=\"block block--spacer bg-color-grey\" style=\"height: 80px;\">\n  <\/div>\n\n\n<section class=\"block block--preventive-measures bg-color-grey\">\n  <div class=\"block__inner pt-30 pt-lg-40 pb-30 pb-lg-40 bg-color-white bg-swirls-gradient-measures fg-color-black border-radius-default max-w-1280px mx-auto overflow-hidden\">\n        <div class=\"container z-1 position-relative\">\n      <div class=\"row flex-xl-between\">\n        <div class=\"col-xl-5\">\n          <h2 class=\"font-size-36\">\n            Be proactive\u2014prevent workplace injuries!\n          <\/h2>\n          <div class=\"font-size-18 w-xl-75\">\n            <p>Proactive safety starts with the <a id=\"menurbh8\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/www.citationcanada.com\/blog\/article\/how-to-conduct-risk-assessment\/#:~:text=implement%20control%20measures%c2%a0\" href=\"https:\/\/www.citationcanada.com\/blog\/article\/how-to-conduct-risk-assessment\/#:~:text=Implement%20control%20measures%C2%A0\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link hierarchy of controls\">hierarchy of controls<\/a>. If hazards can&rsquo;t be eliminated, engineering controls are the first level of protection. If those aren&rsquo;t practical, utilize administrative controls like <a id=\"menurbha\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/www.citationcanada.com\/health-safety-training\/\" href=\"https:\/\/www.citationcanada.com\/health-safety-training\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link training\">training<\/a>, <a id=\"menurbhc\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/www.citationcanada.com\/safe-operating-procedures\/\" href=\"https:\/\/www.citationcanada.com\/safe-operating-procedures\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link SOPs\">SOPs<\/a>, and <a id=\"menurbhe\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/www.citationcanada.com\/health-safety-incident-logging\/\" href=\"https:\/\/www.citationcanada.com\/health-safety-incident-logging\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link incident reporting\">incident reporting<\/a>. Finally, while PPE is essential, it provides the lowest level of protection, and should be used alongside other higher-level controls.<\/p>\n\n          <\/div>\n        <\/div>\n        <div class=\"col-xl-7\">\n          <div class=\"row gy-60\">\n                          <div class=\"col-md-6\">\n                <i class=\"bg-color-grey d-flex flex-middle flex-center border-radius-50 w-85px h-85px p-12\">\n                  <img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161237\/Incident-and-Accident-Logging-1.svg\" class=\"w-60px h-60px\" alt=\"\" \/>\n                <\/i>\n                <p class=\"font-size-24 fg-color-orange font-weight-medium text-transform-uppercase mt-20 mb-15\">\n                  Clear walkways and use slip-resistant flooring\n                <\/p>\n                <div>\n                  <p><span class=\"TextRun SCXW68103524 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW68103524 BCX0\">Keeping a<\/span><span class=\"NormalTextRun SCXW68103524 BCX0\">rea<\/span><span class=\"NormalTextRun SCXW68103524 BCX0\">s clear of obstacles and <\/span><span class=\"NormalTextRun SCXW68103524 BCX0\">cleaning <\/span><span class=\"NormalTextRun SCXW68103524 BCX0\">spills <\/span><span class=\"NormalTextRun SCXW68103524 BCX0\">immediately<\/span> <span class=\"NormalTextRun SCXW68103524 BCX0\">minimizes risks of falling<\/span><span class=\"NormalTextRun SCXW68103524 BCX0\">. Installing slip-resistant flooring reduces the chances of slipping, especially in areas prone to wetness<\/span><span class=\"NormalTextRun SCXW68103524 BCX0\">.<\/span><\/span><\/p>\n\n                <\/div>\n              <\/div>\n                          <div class=\"col-md-6\">\n                <i class=\"bg-color-grey d-flex flex-middle flex-center border-radius-50 w-85px h-85px p-12\">\n                  <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161144\/Icon-Safefy-comment-heart.svg\" class=\"w-60px h-60px\" alt=\"An icon of a speech bubble with a heart inside it\" \/>\n                <\/i>\n                <p class=\"font-size-24 fg-color-orange font-weight-medium text-transform-uppercase mt-20 mb-15\">\n                  Stress management programs\n                <\/p>\n                <div>\n                  <p><span class=\"TextRun SCXW261700214 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW261700214 BCX0\">Implementing programs that include stress-relief activities, counselling, and training on conflict resolution helps employees manage stress<\/span><span class=\"NormalTextRun SCXW261700214 BCX0\"> and<\/span><span class=\"NormalTextRun SCXW261700214 BCX0\"> enhances customer interactions<\/span><span class=\"NormalTextRun SCXW261700214 BCX0\">.<\/span><\/span><\/p>\n\n                <\/div>\n              <\/div>\n                          <div class=\"col-md-6\">\n                <i class=\"bg-color-grey d-flex flex-middle flex-center border-radius-50 w-85px h-85px p-12\">\n                  <img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161435\/Safety-Training-4.svg\" class=\"w-60px h-60px\" alt=\"An icon of a graduation cap\" \/>\n                <\/i>\n                <p class=\"font-size-24 fg-color-orange font-weight-medium text-transform-uppercase mt-20 mb-15\">\n                  Surveillance systems and security training\n                <\/p>\n                <div>\n                  <p><span class=\"TextRun SCXW210346629 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW210346629 BCX0\">Installing CCTV cameras and hiring security personnel deter theft and violence. <\/span><\/span><a class=\"Hyperlink SCXW210346629 BCX0\" href=\"https:\/\/www.citationcanada.com\/health-safety-training\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW210346629 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW210346629 BCX0\" data-ccp-charstyle=\"Hyperlink\">Training<\/span><\/span><\/a><span class=\"TextRun SCXW210346629 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW210346629 BCX0\"> employees in recognizing suspicious behaviour and handling conflicts can de-escalate potential threats<\/span><span class=\"NormalTextRun SCXW210346629 BCX0\">.<\/span><\/span><\/p>\n\n                <\/div>\n              <\/div>\n                          <div class=\"col-md-6\">\n                <i class=\"bg-color-grey d-flex flex-middle flex-center border-radius-50 w-85px h-85px p-12\">\n                  <img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2025\/08\/11161332\/Safety-Training-3.svg\" class=\"w-60px h-60px\" alt=\"\" \/>\n                <\/i>\n                <p class=\"font-size-24 fg-color-orange font-weight-medium text-transform-uppercase mt-20 mb-15\">\n                  Ergonomic assessments and equipment\n                <\/p>\n                <div>\n                  <p><span class=\"TextRun SCXW72689391 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW72689391 BCX0\">Training <\/span><span class=\"NormalTextRun SCXW72689391 BCX0\">workers on <\/span><span class=\"NormalTextRun SCXW72689391 BCX0\">correct lifting methods<\/span><span class=\"NormalTextRun SCXW72689391 BCX0\">, p<\/span><span class=\"NormalTextRun SCXW72689391 BCX0\">roviding<\/span><span class=\"NormalTextRun SCXW72689391 BCX0\"> ergonomic assessments,<\/span><span class=\"NormalTextRun SCXW72689391 BCX0\"> adjustable chairs and workstations, and<\/span> <span class=\"NormalTextRun SCXW72689391 BCX0\">mechanical aids<\/span><span class=\"NormalTextRun SCXW72689391 BCX0\"> help <\/span><span class=\"NormalTextRun SCXW72689391 BCX0\">minimize repetitive strain injuries.<\/span><\/span><\/p>\n\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<div class=\"block block--spacer bg-color-grey border-radius-bottom-left-default border-radius-bottom-right-default\" style=\"height: 80px;\">\n  <\/div>\n\n\n<div class=\"block block--spacer bg-color-white\" style=\"height: 80px;\">\n  <\/div>\n\n\n<section class=\"block block--fifty-fifty bg-color-white\">\n  <div class=\"block__inner pt-30 pt-lg-40 pb-30 pb-lg-40 bg-color-gradient-safety bg-swirls-middle fg-color-black border-radius-default max-w-1280px mx-auto\">\n        <div class=\"container\">\n      <div class=\"row gutter-x-lg-60 mb-40- flex-middle\">\n                  <div class=\"col-12 col-lg-6 remove-end-margins mb-40 order-lg-first\">\n            <div class=\"column-content--text max-w-490w\">\n  <h2><span class=\"TextRun SCXW260959336 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW260959336 BCX0\" data-ccp-parastyle=\"heading 2\">Connect with one of our health and safety experts today<\/span><\/span><\/h2>\n<p><span data-contrast=\"auto\">With <\/span><a href=\"https:\/\/www.citationcanada.com\/media-articles\/gold-merit-awards-winner-innovation-in-hr-technology-2025\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">innovative technology<\/span><\/a><span data-contrast=\"auto\">, expert <\/span><a href=\"https:\/\/www.citationcanada.com\/health-safety-support\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">guidance<\/span><\/a><span data-contrast=\"auto\">, immersive <\/span><a href=\"https:\/\/www.citationcanada.com\/health-safety-training\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">online training<\/span><\/a><span data-contrast=\"auto\">, <\/span><a href=\"https:\/\/www.citationcanada.com\/health-safety-incident-logging\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">incident reporting<\/span><\/a><span data-contrast=\"auto\"> tools, and risk assessment <\/span><a href=\"https:\/\/www.citationcanada.com\/health-safety-risk-assessment\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">software<\/span><\/a><span data-contrast=\"auto\">, our <\/span><a href=\"https:\/\/www.citationcanada.com\/media-articles\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">award-winning <\/span><\/a><span data-contrast=\"auto\"><a href=\"https:\/\/www.citationcanada.com\/health-safety-software\/\" target=\"_blank\" rel=\"noopener\">Health &amp; Safety<\/a> software and support help retail businesses across Canada build stronger, more effective safety programs.<\/span><\/p>\n\n<\/div>\n<div class=\"column-content--button d-flex flex-wrap flex-center flex-lg-start g-20 mt-30 mb-50\">\n                  <div class=\"button text-center button--outline-black \">\n      <a class=\"button__link \" href=\"https:\/\/www.citationcanada.com\/book-a-demo\/health-safety\/\" target=&quot;_blank&quot;>Book a Demo<\/a>\n  <\/div>\n            <\/div>\n\n          <\/div>\n                  <div class=\"col-12 col-lg-6 remove-end-margins mb-40 order-lg-last\">\n            <div class=\"column-content--image mt-50 mb-30\">\n  <img loading=\"lazy\" decoding=\"async\" width=\"707\" height=\"513\" src=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/08\/07203711\/Safety-Atlas-monitor-display.png\" class=\"attachment-full size-full\" alt=\"Monitor showing Atlas Safety dashboard. Icon of a user in a hard hat and an icon of a checklist.\" srcset=\"https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/08\/07203711\/Safety-Atlas-monitor-display.png 707w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/08\/07203711\/Safety-Atlas-monitor-display-300x218.png 300w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/08\/07203711\/Safety-Atlas-monitor-display-80x58.png 80w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/08\/07203711\/Safety-Atlas-monitor-display-150x109.png 150w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/08\/07203711\/Safety-Atlas-monitor-display-192x139.png 192w, https:\/\/site-media.citationcanada.com\/app\/uploads\/2024\/08\/07203711\/Safety-Atlas-monitor-display-450x327.png 450w\" sizes=\"(max-width: 707px) 100vw, 707px\" \/>\n<\/div>\n\n          <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<div class=\"block block--spacer bg-color-white\" style=\"height: 80px;\">\n  <\/div>\n","protected":false},"template":"","acf":[],"_links":{"self":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/sector\/14987"}],"collection":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/sector"}],"about":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/types\/sector"}],"version-history":[{"count":23,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/sector\/14987\/revisions"}],"predecessor-version":[{"id":16097,"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/sector\/14987\/revisions\/16097"}],"wp:attachment":[{"href":"https:\/\/www.citationcanada.com\/fr\/wp-json\/wp\/v2\/media?parent=14987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}